King of Maids is an online cleaning platform that connects customers with maids and cleaners. The company was founded in 2013 with the goal to make finding a cleaner more convenient and is based in Chicago. Through a simple online booking process, cleaners and housekeepers can be booked within minutes. The service is currently available in New York, Chicago, Dallas, Houston, Austin and San Antonio. Besides home cleaning, King of Maids also offers office cleaning for smaller companies.
How King of Maids works
In accordance with the company’s goal to bring simplicity to the process of getting your home cleaned, King of Maids have developed a quick and easy booking funnel. The process starts with a click on the button BOOK A CLEANING.
In the next window, the customer needs to answer a few short questions around his cleaning need and provide some details regarding extra requests.
The customer has to provide information on the number of bedrooms and bathrooms and select a cleaning frequency, which can be weekly, bi-weekly or monthly. Even one-time cleaning jobs can be booked through King of Maids. In the section labeled “Extras” (see screenshot), the customer can define special cleaning types (Deep Cleaning and Move-in/out Cleaning) and select extras such as inside cabinets, inside oven or inside fridge cleaning. All these extras increase the required time for a cleaning and therefore result in higher costs. An option that can be selected at no extra charge is Green Cleaning.
In the final step of booking a cleaner, the customer only needs to select a date and time, provide his or her contact and payment information, and let King of Maids know how the cleaner can enter the house or apartment to be cleaned.
King of Maid prices
Prices for a one-off cleaning start at ~110 USD (for an apartment with 1 bedroom and 1 bathroom without any extras). The higher the cleaning frequency, however, the cheaper the individual cleaning job gets. King of Maids frequency discounts are 10% for monthly cleanings, 15% for bi-weekly cleanings and 20% for weekly cleanings. Thus, an individual cleaning appointment for a small apartment costs around 95 USD on a weekly plan. Please note that extras are charged on top. For example, the fee for inside fridge or inside oven cleaning is 20 USD. Cleaning appointments can always be canceled. Customers should, however, be aware that a cancellation fee of 50 USD applies if the cleaning job is cancelled after noon on the day before the cleaning.
Training, Insurance & Keys
King of Maids does not train the cleaners, but makes sure that all of them are background checked and have at least 2 years of cleaning experience.
The company does provide a liability insurance. Information on the sum insured, however, is not publicly available.
King of Maids housekeepers bring their own cleaning supplies and equipment for each appointment. Customers do not need to be at home during the cleaning, as long as they provide sufficient instructions for the maid to enter the home and lock the door after finishing up.
King of Maids also promises free re-cleans if you are not happy with the result of a cleaning job booked through the platform.
King of Maids is good option if you do not want to spend much time on finding a cleaner or maid for your home. Cleaning appointments can be scheduled within minutes through their online booking process. Even one-time bookings are possible.
Prices, however, start at a higher level than those of comparable online platforms. Also, the regional presence is limited to a few large cities.