MyClean is an online platform for cleaning services, founded in 2009 and headquartered in New York City. The company offers home cleaning and office cleaning. The service can be booked through a simple online process and is currently available in New York City and Chicago. Unlike other online platforms that match customers searching for cleaners with local contractors, MyClean employs its cleaners.
How MyClean works
The process for booking a cleaning through MyClean starts on the homepage, where the customer can select the city (currently NYC & Chicago), indicate the number of bedrooms and bathrooms, and define the type of cleaning. The types differ by cleaning intensity – the following cleaning types are available: Standard, Standard Plus, Deep Clean & Moving In/Out.
(Please note that this is the process for booking a cleaner for your home. The process for booking an office cleaning starts with a short online form. After its submission, a MyClean representative will get in touch by phone or email.)
In the next step, the information previously entered needs to be verified:
Now, a date for the (first) cleaning can be selected. Please note that pricing depends on the date and time chosen – customers can save money by choosing off-peak dates and allowing the cleaner to arrive in a larger time frame rather than at a specified hour.
Next, the desired frequency for the cleaning needs to be defined. Available options are one-time, weekly, bi-weekly and monthly. Note that the higher the frequency, the cheaper the single cleaning job becomes.
In the same step, the customer is asked to enter the address of the cleaning location, specify how the cleaner can access the home, pick add-ons (fridge, oven or inside cabinets cleaning) and leave special instructions.
Lastly, contact and payment info (credit card only) need to be entered in order to be able to submit the booking request.
MyClean’s pricing is very competitive. Prices for a single job depend not only on the cleaning type and resulting duration, but also on the frequency and the flexibility with regards to specific hours.
Prices for a 2-hours home cleaning start at 69 USD on a weekly plan, a 2-hours one-time cleaning starts at 89 USD.
Training, Insurance & Keys
MyClean takes great pride in employing its cleaners. All cleaners are trained based on a 50 point checklist defined by MyClean and insured for potential damages caused while performing a cleaning.
MyClean’s Great Clean Guarantee allows customers unsatisfied with the result of a cleaning appointment to request a free redo.
Customers do not need to be at home for the cleaning, as long as the cleaner has all relevant entry instructions to enter.
Please note that unlike most cleaning companies, MyClean does not provide all supplies needed for a cleaning. While basic equipment such as vacuum cleaners, mops and buckets need to be provided by the customer, MyClean professionals will bring all other equipment needed as well as environmentally friendly supplies.
If you live or work in New York City or Chicago, MyClean offers a nice and simple process to book a cleaner for your home or office. As all cleaners are employed by MyClean, the company can offer standardized services and prices, which are very reasonable. MyClean is also a great option, if you just need a one-time cleaning.